MABEPO — Return & Refund Policy

We want you to love your MABEPO scalp applicator. If you're not completely satisfied, we offer a 90-day return policy — you have 90 days after receiving your item to request a return.

Eligibility
To be eligible for a return, your item must be in resellable condition with all accessories, in its original packaging, and accompanied by your receipt or proof of purchase. To start a return, contact us at info@mabepo.com.

Once we receive and inspect your return, we'll let you know if it's approved. Items sent back without first requesting a return will not be accepted.

Damages & Issues
Please inspect your order on arrival and contact us immediately if the item is defective, damaged, or incorrect, so we can make it right.

Non-Returnable Items
For hygiene reasons, the free hair oil/serum cannot be returned once opened. We also cannot accept returns on gift cards.

Exchanges
The fastest way to get what you want is to return your item and, once approved, place a new order separately.

Refunds
Once your return is approved, you'll be refunded to your original payment method within 10 business days. Please allow extra time for your bank or card provider to process it. If more than 15 business days have passed since approval, contact us at info@mabepo.com.

Questions?
Email us anytime at info@mabepo.com — we're happy to help.